Frequently asked questions
Concierge medicine combines high-quality healthcare with personalized service. At DiscoverU Health, we make it accessible to everyone, offering next-day or same-week appointments, fewer patients per provider, and customized care that goes beyond traditional healthcare.
Concierge medicine usually involves a membership fee, but at DiscoverU Health, we offer affordable options without hidden costs. We provide care to both insured and uninsured individuals at a lower cost than traditional models. Check our membership plans for more details.
We are a 100% membership-based practice, meaning you must become a member before we can serve you. Membership fees help us deliver personalized care, including virtual visits and home care, without extra charges. These fees cover administrative and clinical costs, as well as technology and equipment. We also encourage our members to actively engage in their healthcare to ensure the best possible experience and help achieve their health goals.
No, there’s no enrollment fee. We offer a simple digital enrollment process, including a welcome orientation and appointment with our membership manager at no extra cost.
Our standard membership is for 12 months, with an option to renew.
Yes, we serve both insured and uninsured individuals. If you’re in-network, we can enhance your coverage for a one-time annual fee. For out-of-network or uninsured patients, we offer flexible pricing plans.
We accept several major plans, including Blue Cross Blue Shield (CareFirst), United Healthcare, Aetna, and Medicare. If you’re covered, you can use your insurance for our services.
If you’re out of network, check with your insurer about potential reimbursements. We’re expanding our insurance network and can offer private health plans to those who are uninsured.
Yes, co-pays or coinsurance are required, depending on your insurance plan. We handle billing and document all services.
Yes, we prioritize diversity, equity, and inclusion in all we do. Our providers come from diverse backgrounds to ensure we meet the unique needs of all our members.
Our leadership is built on transformational and servant leadership principles, focusing on providing you with exceptional care and empowering you to achieve transformative health outcomes.
We center our healthcare around you, offering a mix of integrative, alternative, holistic, and traditional medicine, tailored to your unique needs.
We serve adults in DC, Maryland, and Northern Virginia. For specific service areas, please refer to our location section.
If you wish to cancel, we ask for a 90-day notice to ensure a smooth transition and complete any necessary administrative tasks.
To register, small businesses need at least 5 employees. We are committed to helping small businesses provide quality healthcare to their teams. We partner with businesses to design and develop employee health benefits, offering customized plans that integrate DiscoverU Health’s tailored features.
DiscoverU Cares is our specialized program for individuals aged 65 and older, offering primary care, in-home visits, skilled nursing, care coordination, and assistance with finding assisted living arrangements.
Home care is for individuals, typically older adults who need help with daily activities, such as meal preparation, light housekeeping, medication reminders, and companionship. We support people recovering from surgery, managing chronic conditions, or living with dementia or Alzheimer’s disease.
We’re in network
